Helpdesk

Suggest a new feature for the Helpdesk!

We need a mobile App especially for messaging customers

Outgoing Messages

Being able to outboard messages rather than just responding to incoming ones would be super helpful. We sometimes need to reach out to customers to verify shipping addresses or address stock issues and cannot do so through 3dsellers

Hi, I would like all my eby listings to be cross listed or shown on my fb page, Also how would those listings can be added to fb marketplace

Helpdesk Live chat

Send offer from help desk while messaging like on eBay messaging

Send offer from help desk while messaging like on eBay messaging

Add a copy button for "order id"

Just a small request to aswell add a copy button for the field "order id"

Connect WhatsApp to Multichannel Helpdesk

I communicate with customers via WhatsApp a lot. It would be great to integrate WhatsApp and WhatsApp bot to 3D multichannel helpdesk please.

Add delay message in settings for regular messages and not only for auto responders

enable chat box drop down whilst trying to solve an issue

usually its in the way and you have to close it right down and re-open

AI bot - automatic answers

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