Many mini-updates to the eBay Listings Manager, Designer, and Customer Service tool!🤩

Great news! We've implemented your ideas into many new features (as always!) to improve your eBay business! Today's update highlights new abilities in three of our most popular eBay tools: eBay Listings Manager, Listing Designer, and the eBay Customer Service tool. 😃

Thank you so much for all your contributions!

click here

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3Dsellers eBay Listings Manager continues to be one of our most valued eBay tools. It's our mission to make sure you have all the abilities you need to bulk-manage your listings without spending too much time editing, searching, or analyzing eBay listings. 

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Now you can conform all your eBay mobile descriptions to a similar format with Mobile Description Templates! Additionally, you can include the item's title automatically with the {title} dynamic field.

For example, you wanted to have the same personalized message for all of your eBay mobile descriptions, but with the title at the end:

You can create an eBay Mobile Description Template on the eBay Listings Manager's :

Then, apply the template with the SEO Edit feature in the menu:

Want to see more steps? Click here to see a full walkthrough of using eBay SEO Mobile Description Templates.

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If you need to start fresh and clear your listings of all custom eBay mobile descriptions, you can remove them with the SEO Edit feature in the menu:

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Need to find an eBay item but don't know the exact title? Now you can search by words 

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To help find and solve Inventory Control quantity issues fast, now includes filters for :

This feature is helpful if certain items fail to update and the error from eBay isn't helpful. Instead of guessing, you or a teammate can filter Inventory Control updates by order and item details to help find any similarities between certain eBay listings and orders that could be causing the issue.

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Problem solved: eBay's API may sometimes not send us the correct view count for some of your listings. If this happens, you can now add a "hit counter" to your listings to make sure 3Dsellers sees the correct view count.

Depending on how you published a listing, eBay may or may not have included a hit counter in the listing description. If you haven't heard of eBay's "hit counter," not to worry, it's a simple legacy feature for eBay that tracks eBay views in your description.

To make sure all of your eBay listings have a Hit Counter, choose from the Bulk Action menu to open a window and apply:

Also, you can have 3Dsellers apply a hit counter to all new listings by visiting Listing Manager's and enabling this option:

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Our most heavily used tool, Customer Service, empowers teams worldwide to resolve eBay customer inquiries in record time. To help make your flow even quicker, we've installed two new features to improve the efficiency of how you manage Customer Service tickets.

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Need to make a note to all of your teammates at once? Just type "@team" in a note, and everyone who has permissions to Customer Service will be notified.

Mentioning your entire team may come in handy if you need to alert everyone about a particular conversation or buyer, ask if anyone has more info on a matter, or get input from your associates.

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Previously, most incoming email messages would open a new ticket. Now, any incoming email with the same email subject (and sender) merges with the previous conversation (instead of opening a brand new ticket).

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The eBay Listing Designer has boosted countless dollars in eBay sales for years on end. After hearing your recent requests, we've added two small editing capabilities to oil the hinges and make your designing experience a little easier:

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To help keep your workspace organized, your Video Library window now includes a delete button for videos!

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The Custom HTML eBay Template Editor now includes a Find and Replace feature to help you make the changes needed to import and edit your templates.

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Click here to request and vote for your favorites! We're always adding new features for your eBay selling business!!

3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other platform.

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This platform update was brought to you by your selling partners at 3Dsellers, the all-in-one eBay business platform. Our team thrives on developing the tools, resources, and information you need to grow and support a successful eBay business. If you haven't checked us out yet, we have all the eBay tools you need to manage, market, and automate your eBay business.